Location
Kinondoni, Kijitonyama Dar Es Salaam
Description
EXCITING CAREER OPPORTUNITY
Position: Teller
Job Grade: 8
Department: Operations.
Location: Multiple
Summary:
Receive cash in form of savings deposits, loan repayments and any other deposits.
Pay cash through recaps to groups
Thoroughly verify cash in the physical presence of the other party/customer/back office supervisor/other teller (note by note and coin by coin) and where doubts exist inform concerned party.
Teller to observe till limits, whenever a teller accumulates cash in excess of the established till limit, to notify Back Office Supervisor or Branch Manager to offload to Strong Room.
Ensure that figures and total balances reflected by the system match with physical cash at hand at close of business on a daily basis.
Notify Back Office Supervisor about any cash differences/counterfeit notes
Generate teller transaction list which shows all the transactions posted on daily basis
Generate Teller Cash balance report which shows net cash closed with and a breakdown of total amount received /Paid.
Ensure adherence to stipulated policies and procedures in the FT General Branch Operation manual.
Exercise discretion, judgment and initiative regarding transaction challenges and inquiries.
Direct customers to superiors for resolution of their complex challenges or enquiries.
Pay attention to details in order to serve customers accurately.
Any other duties assigned by Supervisor.
Essential Duties and Responsibilities: include the following:
Operate a teller window to serve Customers.
Receive cash deposits of loan repayments and disburse/recap cash as well as Mkwanja
deposits.
Verify cash received / paid
4 Offload Cash from till.
5 Daily cash balancing
6 Cash deposit /withdrawal from commercial bank.
7 Generate various Reports related to Cash transactions.
8 Report cash differences
9 Be security conscious
10 Ability to retain customers by good customer service.
Qualifications:
Education / Experience
Bachelor’s Degree or Advanced Diploma minimum [minimum qualification]
2.Professional qualifications will be of an added advantage
Language Skills:
English & Swahili
Apply for this job
Please send your application letter and CV to TZ_recruitment@fincatz.org Deadline for sending application is September 7th 2017